Property Management Case Study: Front Desk

Front Desk is a SaaS based property management software company specializing in the residential condominium market. Front Desk software is used by hundreds of  condominium communities across Canada and was recently acquired by Association Voice, a North American leader in Property Management.

The Challenge

As a comprehensive software platform for condos, Front Desk contains a database of all the parcel deliveries, resident announcements, classified advertisements, and community event information. This information is only accessible online or through mobile devices and the condo management is left printing and pasting paper in all high traffic areas to communicate.

This problem caused cluttered and constant paper postings in high traffic common areas which residents ignored or missed due to the small size and black and white layout of  photocopies, which impacted building operations.

Solution & Result

 

L Squared implemented a cloud based digital signage software portal integrated directly into Front Desk Property Management software’s database. The direct feed pulled the data into strategically placed digital signage screens.

This resulted in a digital signage system that was incredibly easy to manage and maintain for the small staff at the condos. It also increased the value of the Front Desk Property Management software as it now allowed the  condo management to communicate digitally and directly with residents in multiple languages and with reduced paper usage in real time.

 

 

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